The AESC’s (Association of Executive Search Consultants) 2011 report Senior Executive Recruitment Survey indicates that the vast majority of search firm clients are not well served.
If my clients felt this way about they way I served them I would be out of business!
Here is a synopsis of their findings.
Percentage of clients indicating that they were “Highly Satisfied” on the following dimensions:
Cost/Fee Structure 5%
Speed to First Slate 19%
Diversified Slate 20%
Market Intelligence 20%
Broad Slate of Candidates 24%
Dedication to Client 28%
Quality Slate 33%
High Professionalism 34%
Geographic Reach 36%
Assessment and Consulting 36%
You can download the full report here……AESC2011HRSurveyReport